Terms & Conditions

Terms & Conditions

These Terms & Conditions govern your access to and use of the THE SECRET CODE® website and your purchase of products through it. By using the website or placing an order, you agree to these terms.

Website Use

You agree to use the website lawfully and not to interfere with its security, operation, content, or other users. You must provide accurate and complete information when creating an account or placing an order.

Product Information

We take reasonable care to present product descriptions, sizes, ingredients, images, and colors accurately. Screen settings and packaging updates may cause slight visual differences. Product information on the website is for general cosmetic use and is not medical advice.

Skin Compatibility

Individual reactions may vary. Read the ingredient list and directions before use, perform a patch test where appropriate, and stop using a product if irritation occurs. Seek professional medical advice when needed.

Prices & Availability

Prices are displayed in the currency shown on the website and may change without notice before an order is confirmed. Products and promotions are subject to availability. We may correct genuine pricing, description, or availability errors and will contact you if an affected order requires action.

Orders

Submitting an order is an offer to purchase. An order is accepted only after confirmation. We may decline or cancel an order for legitimate reasons, including unavailable stock, incorrect information, suspected fraud, payment issues, or delivery limitations. If payment has already been collected for a cancelled order, the applicable amount will be refunded.

Payment

Available payment methods are shown at checkout. You confirm that you are authorized to use the selected method and that the information provided is accurate.

Shipping, Returns & Refunds

Shipping, returns, exchanges, and refunds are governed by the policies published on this website and form part of these terms.

Intellectual Property

The THE SECRET CODE® name, Codes, star symbol, visual identity, photographs, copy, graphics, packaging, and website content are protected intellectual property. They may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

Liability

To the extent permitted by applicable law, we are not liable for indirect or consequential loss arising from use of the website or products. Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.

Third-Party Services

The website may use or link to third-party services. Their availability, content, security, and terms are controlled by those providers.

Changes to These Terms

We may update these terms from time to time. The version published on the website at the time of your order will apply to that order unless the law requires otherwise.

Contact

Questions about these terms may be sent to [email protected].